Through her organizational work as Director of Volunteer Resources for the American Red Cross in Greater New York and for AARP nationally, and her role as Senior Associate for Volunteerism for United Way of America, Heller Key developed a passion for and expertise in the effective engagement of volunteers. Volunteer engagement is a part of the work of most nonprofit clients — these clients focus deeply on building the volunteer management capacity of professionals and agencies locally and nationwide.
- Association for Volunteer Administration
- Center for Nonprofit Management – founded Volunteer Management Certificate Program
- Carroll Community College – Volunteer Management Certificate Program
- Hands on Nashville
- Intuit Financial Freedom Foundation
- Johnson City DOVIA
- National Mentoring Partnership (MENTOR)
- Oregon Volunteers
- Pennsylvania Association on Volunteerism
- Points of Light Foundation
- United Way of San Antonio and Bexar County – Business Volunteer Council
- United Way Worldwide
- Volunteer Administrators’ Network